Genero is solving one of the largest challenges in the marketing and advertising industry, by providing a solution for brands looking for a more creative and agile approach to video content production. We deliver broad and diverse creative thinking and large volumes of high quality video content, optimised for today’s media channels, faster and more affordably, via our global community of professional creators, and our leading collaborative software platform.

We have offices in London, Singapore, Sydney, San Francisco, Los Angeles, New York and Melbourne, with further offices opening in 2019. Our growing client base includes Unilever, Diageo, Facebook, Google, HP, Trivago, IHG, Sony, Citibank, IAG, Tourism NZ, Pernod Ricard, every major record label and global music artists including Muse, George Harrison, James Brown, Moby, Alabama Shakes, Alicia Keys and Ellie Goulding.

This is a fantastic opportunity to join an innovative, dynamic and growing global company and to help shape the future of the advertising industry.

The Role

• Based in our Singapore office, you will work closely with our Asia MD, the wider team, and our growing list of clients.

• Identify and develop strong industry relationships within clients and partners to strengthen our position, and lead new business discussions to continually grow the pipeline.

• Manage key client relationships to maintain our very high repeat business rates and establish long-term commercial agreements and recurring revenue with our larger clients.

• You will work with clients on their creative briefs, including advising on budgets, timeframes and approach, to ensure they are optimised for success, as well as shortlisting filmmaker responses to advise clients on commissioning the best filmmaker.

• Ultimately, you will become a trusted creative advisor to our clients and build ongoing relationships as an extension of their marketing teams, to ensure positive experiences and successful outcomes.

• Work with our two biggest partners, Facebook and Google, supporting their internal teams and their advertising clients, to help deliver more effective video content for their platforms.

• Help to grow and manage our creative community of production companies, directors, editors and animators across Asia, and help to improve our offering to the creative community and their engagement with Genero.

• Provide input into our technology platform and overall solution to improve the process and tools.

• Tremendous scope to expand and further your career as part of a high growth, global business.

Successful Candidate

• You will have 7+ years experience in a business development or client management role.

• A thorough knowledge of video production, and ability to advise clients and assess the credentials of filmmakers pitching on their briefs.

• Ability to work collaboratively and become a valued client partner.

• Very well organised and have proven ability to manage multiple projects concurrently, with attention to detail and excellent written and verbal communication skills.

• A deep understanding of digital and social media marketing and creative best practices for different channels and platforms.

• Passionate and excited about playing a key role in a growing business, and thrive in a small, growing team and a dynamic, fast paced environment.

• Ability to work independently as well as part of a team, be self-motivated and show initiative.

• Have a positive can-do attitude and embrace new challenges.

• Marketing, advertising, communications or similar degree highly regarded but not essential.

Qualities

• Passionate, convincing and authentic communicator.

• Tech savvy.

• Admired by clients and your team.

• Proactive and flexible attitude.

• Willing to roll up their sleeves.

• Efficient and well organised.

Genero is one of the most exciting technology companies in the marketing and advertising industry, solving one of the industry’s largest challenges by providing a solution for brands looking for a more creative and agile approach to video content production.

We deliver broad and diverse creative thinking and large volumes of high quality video content, optimised for today’s media channels, faster and more affordably, via our global community of professional creators, and our leading collaborative software platform.

We have offices in London, Singapore, Sydney, San Francisco, Los Angeles, NYC, São Paulo and Melbourne. Our growing client base includes Unilever, Airbnb, Uber, Diageo, Facebook, Google, HP, Kimberly Clark, Forbes, Levis, major record labels and global music artists including Robert Plant, George Harrison, James Brown, Muse, Moby, Alabama Shakes, Alicia Keys and Ellie Goulding.

Genero is a high-paced, fast growth, innovative company, leading the way in providing brands with a solution more aligned with the needs of modern marketers. This is a fantastic opportunity to join an innovative, dynamic and growing global company and to help shape the future of the advertising industry.

The Role

• We are looking for a Portuguese (Brazilian) and Spanish speaking Client Manager to be based in our São Paulo office (Ave. Paulista) office

• You will be part of our growing Latam team on clients and will work directly with our growing Latin American client base (including Facebook and Google) on their creative briefs.

• Your work will, including advising on budgets, timeframes, approach and language, to ensure briefs are they are optimised for success.

• Handling filmmaker questions on briefs and on the Genero platform and process.

• Assist clients with shortlisting filmmaker treatment responses and advise them in selection process, to help commission the best filmmaker for their brief.

• Work with some of our key clients and their commissioned creators to provide input on creative ideas in line with best practice and assist throughout the production process to help deliver outstanding creative.

• Advising clients on Genero’s platform and production process to ensure positive experiences and successful outcomes.

• Help to grow and manage our creative community of production companies, directors, editors and animators across the US and Latin America, and help to improve our offering to the creative community and their engagement with Genero.

• Provide input into our technology platform and overall solution to improve the process and tools for clients and creatives.

• Tremendous scope to expand your role and further your career as part of a high growth, global business.

Successful Candidate

• Fluent in Portuguese (Brazilian) and proficient in Spanish

• You will need to have 5+ years experience in agencies or production companies, most likely as a Producer or Account Manager working extensively in video production.

• A thorough knowledge of the end to end creative and video production process, and ability to advise clients and assess the credentials of filmmakers pitching on their briefs.

• Very strong project management capabilities with the ability to manage multiple projects simultaneously.

• Excellent written and verbal; communication and the ability to build strong direct relationships with creatives and clients.

• A solid understanding of digital and social media marketing.

• Passionate and excited about playing a key role in a growing business, and thrive in a dynamic, fast paced environment.

• Ability to work independently as well as part of a team, be self-motivated and show initiative.

• Have a positive can-do attitude and embrace new challenges.

• Have a strong interest in film, advertising, digital marketing and social media.

• Humility is an absolute requirement.

At Genero we’ve recently completed a re-platform, moving to a modern tech stack. We use React to power the front end, write our back end in a Node.js microservice architecture with GraphQL tying it all together. We’re looking at hiring proactive engineers to help us continue to build and improve all aspects of our product. If you appreciate clean, well-thought-out code, then read on to learn more.

As part of our development team you’ll be working closely with our design and product team to develop innovative and world-class tools for brands looking for a more creative and agile approach to video content production.

We’re a small engineering team with a large emphasis on owning our infrastructure and codebase. We treat DevOps as a team problem - we are all constantly involved in improving the developer experience for each other.

On a day to day basis, you will:

• Contribute ideas to help build and improve all areas of our technology stack

• Work with design and product teams, to build and support our platform

• Work in a team to solve challenging problems

• Write clean, tested, performant, and reusable code

• Debug, monitor and analyse software running in production, helping to keep all our systems healthy

Required skills and experience:

• Experience with React, Vue, Angular or a similar Javascript framework

• Good understanding of server-side languages, particularly Node.js

• Strong front-end skills, with the ability to deliver mobile, responsive, and accessible designs

• An eagerness to learn new languages, frameworks, and tools

• Strong verbal and written communication skills

Knowledge or experience in the following would be a bonus:

• GraphQL and Apollo (client and server)

• TypeScript and ES6

• Testing tools such as Jest, ‘React testing library’ and Cypress

• Cloud platforms - we use Google Cloud Platform but experience with any is a plus

• Containerisation tools including Kubernetes, Helm and Docker

• SQL and NoSQL databases, including MySQL and Firestore

• CI/CD and build tools like CircleCI

• Comfortable working with a Unix like environment

You should be a proactive, results-driven engineer with an eye for detail. You will be constantly challenging your skills and improving your craft as a software engineer.

Applicants must have full rights to work in Australia, and be available to be interviewed in St Kilda.